IUF COVID-19 Demands: Hotels
IUF COVID-19 Demands: Equality
ILO Convention 172 and Recommendation 179
ILO Guidelines on Decent Work and Socially Responsible Tourism
HOTEL WHITE LIST
IUF policy for the Tourism sector
Guide: Zero tolerance for sexual harassment at Sodexo
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Netherlands court confirms food delivery couriers are workers with collective rights 26-01-2019
Two recent decisions by an Amsterdam court mark a victory in the ongoing fight for worker rights in the 'platform economy'. According to the court, Deliveroo's elimination of employment contracts and the legal transformation of couriers to self-employed status last year had not altered the fundamental relationship of authority and dependence: the couriers remained in an employment relationship as defined in Dutch law.
IUF and Meliá agreement on preventing sexual harassment in the workplace, a first in the global hospitality sector 24-01-2019
The IUF and Spanish-based Meliá Hotels International have signed an agreement on preventing sexual harassment in the workplace, the first such agreement between the IUF and an international hotel chain.
Union members among the victims of Nairobi terrorist attack 21-01-2019
Four members of the IUF-affiliated KUDHEIHA who worked at the DUSITD2 hotel complex in Kenya's capital Nairobi were among the victims of the January 15 terrorist attack which killed at least 21 people. Hospitality workers again find themselves in the front line of such attacks.
First collective agreement for the hotel/restaurant sectors in Guinea 09-01-2019
On July 25 last year, the national department of tourism hosted the ceremonial signing of the country's first national collective agreement for the hotel and restaurant sectors, with the participation of the Prime Minister.
Denmark: 3F organizes for a collective agreement for Tivoli Gardens fast food workers 03-01-2019
The IUF-affiliated 3F (United Federation of Danish Workers) is organizing to bring under a collective agreement a group of fast food restaurants in Copenhagen's famous Tivoli Gardens many of whose primarily young workers are employed under precarious conditions and denied basic benefits including pension contributions.
TGI Fridays workers claim compensation for working during holiday period 18-12-2018
Workers at TGI Fridays in the UK are still fighting for fair pay after their long mobilization won important initial gains.
Myanmar: Police arrest protest marchers after destroying Hotel Tharabar Gate workers’ solidarity camp 12-12-2018
Police acting on the orders of local authorities have destroyed the solidarity camp continuously maintained on public space since October 12 by union members at the Hotel Tharabar Gate together with family members and supporters. A union march to the regional government authority protesting this attack was then dispersed and 13 trade union members were arrested.
San Francisco Marriott workers return to work with important gains, ending nationwide US hotel strikes 06-12-2018
Striking members of UNITE HERE at 7 Marriott San Francisco hotels voted overwhelmingly to approve a new agreement after two months on the picket line, closing 9 weeks of strikes at Marriott involving close to 8,000 workers across the country.
Victimized trade unionists at Burger King Spain reinstated following public campaign and negotiations 21-11-2018
Burger King Spain has cancelled the disciplinary dismissals of the three trade unionists dismissed solely for their union membership and activity earlier this year.
Industrial actions bring gains for TGI FRIDAYS workers in the UK 16-11-2018
A series of well-publicized strikes over tipping and minimum wage abuses by workers at TGI Fridays in the UK and support from Unite and the IUF have achieved important initial results.
Hotel housekeepers around the world highlight their fight for rights in IUF Global Week of Action 06-11-2018
Hotel housekeepers around the world took action to highlight their fight for rights and recognition during the IUF 5th Global Week of Action from October 8-14.
Myanmar: Hotel & Tourism Workers strike over rights violations at the Hotel Tharabar Gate, Bagan 18-10-2018
Protests launched by the IUF-affiliated hotel and tourism workers' union federation, HLOB, on September 10 have escalated into strike action by hotel workers in the Bagan Archaeological Zone, a major tourist attraction and cultural heritage site.
Union protests escalate at Accor's luxury Pullman Jakarta Hotel 18-10-2018
On October 17, the IUF-affiliated independent national hotel and restaurant workers' federation FSPM held its fourth mass protest action in front of Accor's luxury Pullman Jakarta Hotel.
Marriott strikes spread as thousands more workers say 'One job should be enough!' 10-10-2018
UNITE HERE members at Marriott hotels in 5 more U.S. cities have joined the growing national strike, which now brings the number of strikers to 7,700 at 23 hotels. On October 8, 2,700 union members walked off the job at Marriott-operated hotels in Hawaii.
Fast food workers around the world rise up for their rights 09-10-2018
Fast food workers around the world are rising, and showed their determination to fight for rights and recognition on October 4, the IUF's International Fast Food Workers' Day. Across the globe, workers and unions held strikes and rallies and demonstrated their mutual solidarity and support in the struggle for decent pay and conditions and union recognition.
'One job should be enough!': Marriott workers on strike in cities across the US 04-10-2018
More than 4,000 members of UNITE HERE are now on strike at Marriott hotels in 3 U.S. cities in support of their demand for jobs that are safe and enough to live on. Union members are also preparing for possible strike action at Marriott in other cities across the country after members overwhelmingly voted to authorize strikes if bargaining fails.
Strikers return to work at upscale Spanish hotel with agreement to reduce workloads & precarious jobs 24-09-2018
Housekeepers and valets at the Hotel Be Live Experience in Lanzarote (Canary Islands) ended their ongoing industrial action on September 6 with a vote in favor of a pre-agreement that establishes a negotiated framework for reducing the intolerable workload on housekeepers, guarantees more hours to valets and establishes more permanent positions.
Hotel chains respond to campaign against sexual harassment 18-09-2018
In June the IUF launched a global campaign for action to protect workers in the hotel sector from sexual harassment and assault. Marriott, in response, has rejected the IUF call for negotiations.
Spain: unions win legal recognition of hotel housekeepers' injuries and illnesses as occupational diseases 13-09-2018
On August 30 the tripartite body on employment quality in the hospitality sector, which brings together employers, unions and governments at local and national level, agreed to officially recognize a group of specific illnesses and injuries affecting hotel housekeepers as occupational diseases.
Myanmar: hotel workers protest irresponsible, unethical tourism at Bagan's historic Tharabar Gate 10-09-2018
Protest actions were launched by HLOB, the IUF-affiliated hotel and tourism workers' union federation in the Bagan, Myanmar, to denounce rights violations at The Hotel Tharabar Gate. On August 24 management terminated 12 workers including the union chairperson, two union executive officers and seven union members.
Burger King attacks the right to organize in Spain 05-09-2018
In recent weeks Burger King Spain SLU which manages over 380 restaurants, has dismissed two union workplace leaders in response to union activity, Carmen Poveda and Sara Faddane, and one union member, Aitor Romero. Their union, IUF affiliate CC.OO has filed a claim in the courts for unfair dismissal and violation of freedom of association.
UK: Workers at TGI Fridays in holiday walk out 28-08-2018
Workers at TGI Fridays restaurants in the UK held a new series of strike actions in their on-going dispute over tipping and minimum wage abuses. The strike from August 23 to 26 was timed to coincide with a UK public holiday.
ILO's corporate partnerships put global standards at risk 26-08-2018
The IUF and ITUC have requested an urgent meeting with the ILO Director General to discuss corporate partnerships following the ILO decision to partner with Fast Food giant McDonald's through the Global Initiative on Decent Jobs for Youth.
Workers strike at Spanish luxury hotel over outsourcing and precarious jobs 17-08-2018
The housekeepers and valets of the upscale Hotel Be Live Experience in Lanzarote, in Spain's Canary Islands, are on strike against outsourcing and precarious jobs. Workers are required to clean up to 26 rooms per shift in addition to cleaning other areas, compelling them to work up to 10 hours a day without stopping to eat to complete their assignments.
No rights for workers at Marriott's Bali paradise 13-08-2018
Global hotel giant Marriott's 5-star W hotel in Bali-Seminyak, Indonesia promises guests a "stay in paradise". But there's trouble in paradise for workers at the hotel who attempt to exercise their basic rights. CLICK HERE TO SEND A MESSAGE TO MARRIOTT
Marriott workers in Italy win a new CBA 08-08-2018
IUF-affiliated Filcams Cgil, Fisascat Cisl and Uiltucs have renewed the CBA for nine Marriott hotels in Italy, involving some 3.000 workers.
Swiss union investigation into housekeeping in Marriott Zürich hotels reveals exploitative, dangerous and unsanitary conditions 19-07-2018
An investigation by IUF affiliate Unia into housekeeping in Marriott-branded hotels in Zürich - one of the world's most expensive cities - shows the brutal consequences of cut-throat outsourcing: extreme speed-up and exploitation of a vulnerable workforce resulting in dangerously unsanitary conditions for workers and guests and multiple violations of the regional collective agreement for the cleaning sector which sets minimum legal working conditions.
New Zealand Court of Appeal confirms protection of agency workers' rights 17-07-2018
IUF New Zealand affiliate E tū has welcomed the NZ Court of Appeal's rejection of an application by LSG Skychefs to appeal a lower Court decision which asserted that hundreds of agency workers working in the company's airline catering operation were in fact employees of the company.
Thailand: KFC Yum! Brands defies ruling ordering company to reinstate fast food union president 12-07-2018
Despite a ruling by the tripartite National Labour Relations Committee on April 4, ordering Yum! Brands Thailand to reinstate a national leader of the country's first fast food workers' union, Apantree Charoensak, on the same terms and conditions as she had before her unfair dismissal, the company continues to deny her access to the workplace, refuses to issue an employee ID card, and is withholding her benefits such as bonus pay.
Argentina: Good Practices Manual for the HRCT sector 06-07-2018
After several months of discussions between the IUF affiliated UTHGRA, the private sector and the government, a Good Practices Manual on work in hotels and restaurants has been approved and published. UTHGRA's investigations and work in support of the IUF Global Housekeepers Campaign was the stimulus and the basis for the development of the manual.
Marriott workers around the world demand global measures to combat sexual harassment 28-06-2018
On June 27, IUF members at Marriott hotels around the world demonstrated in support of the union call for concrete action by the world's largest hotel group to protect workers from the endemic sexual harassment which afflicts hospitality workers.
Spanish hospitality workers on 3-day march to Malaga to demand a collective agreement 04-06-2018
Over one thousand tourism workers, led by the IUF's Spanish affiliates CC.OO Servicios and FeSMC-UGT, marched the more than 60 kilometers from Marbella to Malaga May 22-25 in support of their demand for a new collective agreement.
Pay revolt continues with third round of strikes at UK TGI Friday's 01-06-2018
Workers at private equity owned 'casual dining' chain TGI Friday's in the UK launched a third round of 24-hour strikes on June 1 backed by the IUF affiliate Unite, following their strikes on May 18 and May 25.
Marriott workers from around the world demand action to combat sexual harassment 30-05-2018
Union members from Marriott hotels in Africa, Asia and the Pacific, Europe and the Americas came together in Geneva on May 29 to voice their demand for global action by the world's largest hotel group to protect workers from the endemic sexual harassment which plagues the industry.
UK TGI Friday's workers strike for fair pay 23-05-2018
Workers at two UK restaurants of the US franchise chain TGI Friday's struck for 24 hours on May 18 after being given two days' notice that they would be stripped of 40% of their income from tips - a loss of up to GBP 250 per month. Workers at two other TGI Friday's locations have voted 100% in favor of possible strike action on June 25, with other locations set to follow. CLICK HERE to send a message to CEO Karen Forrester, telling the company you support the workers' demands and urging talks with Unite.
Germany: Standing ovation for dismissed Deliveroo shop stewards as DGB Congress pledges solidarity and support for rights in the platform economy 18-05-2018
Two young workers dismissed from their jobs after fighting to form a works council at the food delivery platform Deliveroo received standing ovations on May 16 at the 2018 Congress of the German Trade Union Confederation (DGB) in Berlin.
"Room quotas kill!",says GHC team in the Philippines on International Workers' Memorial Day 2018 02-05-2018
On the event of International Memorial Day for Dead & Injured Workers, April 28, 2018 the Global Housekeeping Campaign (GHC) team in the Philippines held a motorcade through key areas in Ortigas, Makati and Manila where major hotels are concentrated to raise awareness of the effects of room quotas on the health of hotel housekeepers.
Hotel workers in Hong Kong take action on International Workers' Memorial Day 02-05-2018
On April 27, the day before International Workers' Memorial Day, the IUF-affiliated Catering and Hotel Industries Employees' General Union (CHIEGU) and HKCTU held an action in front of the Hilton Conrad Hong Kong Hotel to commemorate a housekeeping worker who died at work in October 2017 as a result of excessive working hours.
Germany: union support for food delivery workers fighting for rights in the 'platform economy' 09-04-2018
The German Food and Allied Workers (NGG) are giving strong support to bicycle couriers fighting for their rights at the food delivery 'platforms' Foodora and Deliveroo, who together employ over 4,000 workers in dozens of cities. A day of national action against exploitation, precarious work and union-busting at Deliveroo is planned for April 13.
Philippines: RESPECT calls for wider application of government order making thousands of fast food workers permanent 08-04-2018
The Respect Fast Food Workers' Alliance (RESPECT) won an important partial victory in their long-running campaign for fast food workers' rights to secure jobs when the Department of Labor and Employment (DOLE) on April 3 ordered Jollibee to convert 6,400 casual workers to direct, permanent employment.
USA: ClubMed workers win a new collective agreement 04-04-2018
After 12 unionized housekeepers were replaced by contract workers at the Florida resort last October, North American affiliate the Teamsters fought back and finally reached an agreement with the ClubMed Sandpiper Bay, USA, on March 22, that sets a new standard for use of contract employees for the French company.
Now it's official: six-year union drive wins workplace health standard for hotel housekeepers 15-03-2018
On March 9, the state of California officially approved the first ergonomic standard in the United States written specifically to protect hotel housekeepers, capping a 6-year initiative by UNITE HERE.
Italian affiliates to implement IUF/Sodexo joint commitment to prevent sexual harassment 09-03-2018
Filcams-CGIL, Fisascat-CISL and UILTuCS have negotiated with Sodexo Italian management for the implementation of the zero tolerance for sexual harassment joint commitment signed by the Sodexo CEO and the IUF General Secretary in June 2017.
Outsourced Holiday Inn workers in France end their strike with important gains 12-02-2018
Room cleaners and other outsourced workers at the Holiday Inn in Clichy, France ended their 111-day strike on February 8 by signing an agreement with the hotel's subcontractor Héméra which brings important gains.
A new national agreement for Italian tourism workers to maintain social benefit and job security 12-02-2018
On February 9, IUF affiliates Filcams Cgil, Fisascat Cisl and Uiltucs Uil signed the new national agreement for over one million employees of fast food, catering, bar and restaurant sectors.
Fast food workers in Thailand win first collective bargaining agreements 29-01-2018
Fast food workers at one of the largest, nation-wide KFC franchises in Thailand have won their first collective bargaining agreements.
Union push brings new safety standard for hotel housekeepers in California 23-01-2018
The California government agency responsible for workplace health and safety unanimously adopted on January 18 a specific set of standards intended to reduce the occupational injuries affecting hotel housekeepers, capping a 6-year drive by the IUF-affiliated UNITE HERE.
International support for outsourced workers on strike at Holiday Inn France 22-01-2018
The workers who clean the rooms, wash the dishes and perform other outsourced low wage tasks at the 4-star Holiday Inn in Clichy, France have been on strike since October 19 last year. On January 20, they brought their struggle to Geneva and the parent company Intercontinental.
Housekeeper denounces brutal conditions in the hotel sector at EU Social Summit 21-12-2017
Carmen Casín, Spanish hotel housekeeper and member of the IUF-affiliated FeSMC-UGT's hotel section, used his position as panelist at the recent EU Social Summit in Gothenburg, Sweden to expose the brutal reality of work in the Spanish and European hospitality industry.
Thailand - women's groups in solidarity with dismissed fast food union leader 20-12-2017
On December 19, 2017 women representatives from 50 organizations in Thailand issued a public statement of collective solidarity with dismissed fast food union leader Apantree Charoensak and submitted it to the management of Yum! Thailand in Bangkok.
Union gains at Radisson Hotel in Nepal 05-12-2017
The IUF-affiliated Nepal Independent Hotel Workers' Union (NIHWU) has won significant gains for hotel workers through dedicated work over many years, and has now more than doubled its membership at Carlson Rezidor's Radisson Hotel Kathmandu.
New Zealand Employment Court rules LSG Sky Chefs is the real employer of agency workers 30-11-2017
The New Zealand Employment Court has issued a major decision in a case brought by the IUF-affiliated E Tu on behalf of two agency workers who were employed at airline catering giant LSG Sky Chefs. The union requested the Court declare that they were employees, not fictitious 'independent contractors', and that the real employer was LSG Sky Chefs. The Court agreed.
Argentina's Tourism, Hotel and Restaurant Union demands an end to psychological violence against at work 24-11-2017
The IUF-affiliated UTHGRA organizing tourism, hotel and restaurant workers in Argentina is highlighting the need to combat psychological violence at the workplace - sexualized bullying, harassment, mobbing - as part of their activity around the International Day for the Elimination of Violence Against Women.
IUF, ITF working together to defend rights and lift standards in airline catering 24-11-2017
The IUF and the International Transport Workers Federation (ITF) jointly convened an international trade union meeting in Baltimore, USA November 15-16 on organizing to raise standards in airline catering.
Unions mobilizing against sexual harassment in hotels and restaurants: We are not on the menu/Hands off pants on 23-11-2017
IUF members around the world are taking action to combat the rampant sexual harassment to which workers are subjected in the hotel, restaurant and catering industries.
New national agreement brings gains for hotel workers in Israel 22-11-2017
A new 4-year agreement between the national center the Histadrut, representatives for the sector and the Israel Hotel Association brings important gains for some 40,000 workers in the country's important tourism industry.
Affiliates affirm commitment to Housekeeping Campaign during 4th Global Week of Action 24-10-2017
Housekeepers and their unions have demonstrated once again their determination to win improved working conditions through the 4th Global Week of Action held from October 9-15.
World Tourism Day 2017 - Philippines hotel workers call for an end to room quotas 02-10-2017
To mark World Tourism Day 2017, IUF-affiliated NUWHRAIN held protest actions to call for an end to room quotas because they impose excessive workloads on hotel housekeepers and place quantity over quality. In the Philippines hotels routinely fix a minimum quota of 12 rooms for housekeepers to clean per shift.
Campaign wins reinstatement for dismissed union leader at Manila Peninsula Hotel 20-09-2017
Jenny Marcos, a leader of the Peninsula Employees Union at the Manila Peninsula Hotel in the Philippines, has been reinstated at her job with full back pay and is back at work after being terminated in 2016 for union activities in support of the IUF's Global Housekeeping Campaign.
Make my workplace safe: our key demands for better working conditions 19-09-2017
The Global Housekeepers Campaign is organizing to ensure that hotel housekeepers have safe and decent working conditions.
First-ever strikes at UK McDonald's on International Fast Food Workers' Day 05-09-2017
McDonald's workers at two restaurants in Southeast London, UK, walked off the job in support of their demands on September 4, IUF International Fast Food Workers' Day - the first ever strike by UK McDonald's workers. Organized by the IUF-affiliated Bakers, Food and Allied Workers Union (BFAWU), McDonald's workers are demanding GBP 10 (USD 13) hourly wage, an end to zero-hour contracts and union rights and recognition.
US: Cafeteria workers unionize at Facebook 11-08-2017
Nearly 60 cafeteria workers who work for Flagship Facility Services won union representation at Facebook's Seattle campus. The workers will be members of the IUF affiliate UNITE HERE Local 8.
Workers to vote for better wages, job security and respect at Radisson Hotel Kathmandu 07-08-2017
On August 18, 350 workers at Carlson Rezidor's Radisson Hotel Kathmandu in Nepal will vote for union representation in collective bargaining.
Italy: young worker refused job as waiter: 'You're black.' 04-08-2017
Paolo, a 29-year old experienced waiter from Milan who was born in Brazil, responded to an ad for summer work and applied for a seasonal job at a hotel in Cervia, on the Italian Adriatic coast. An agreement was reached by phone. But on June 18 Paolo sent the hotel a copy of his ID card needed to formalize employment. He received back a text message saying: "I'm sorry Paolo, I can't hire you. You're black. People here wouldn't understand."
Malaysia: Shangri-La workers win 13-year fight to restore collective bargaining rights 04-08-2017
Members of the IUF-affiliated National Union of Hotel, Bar and Restaurant Workers Peninsular Malaysia (NUHBRW) at Shangri-La's Rasa Sayang Resort and Spa have won back their collective agreement and restored collective bargaining rights after a 13-year fight.
After long fight, national agreement brings gains for fast food workers in Germany 27-07-2017
The German Food and Allied Workers Union (NGG) has signed a national agreement with the fast food employers' association following months of nation-wide strikes and national and local protest actions in response to the employers' refusal to pay a living wage.
Hotel workers win back service charge, defend wage rights in Malaysia 25-07-2017
When the government introduced a new minimum wage law in 2012, the hotel employers' association reacted by attempting to withdraw the distribution of service charge to workers and instead use service charge revenue to meet the new minimum wage requirements.
Now recognized, Arbeit Workers' Union starts negotiations with McDonald's Korea 18-07-2017
On April 11, 2017 McDonald's Korea announced the recognition of IUF affiliate Arbeit Workers' Union as the collective bargaining representative for McDonald's workers. The union formally established a McDonald's chapter in November 2016.
ME Meliá London: joint Unite, management presentation builds on international recognition 17-07-2017
Joint presentations to workers at the ME Meliá London Hotel on July 10 by management and the IUF affiliate Unite introduced employees to the union and its activities. The meetings were the practical outcome of an agreement reached in April between Unite and Meliá, facilitated by the IUF with the participation of the Spanish unions CC.OO and UGT.
Gains in new collective agreement for fast food workers in New Zealand 13-07-2017
The IUF-affiliated Unite Union has reached agreement with Restaurant Brands, the company which manages KFC, Starbucks, Carls Jr and Pizza Hut, on a new two-year collective agreement which has been approved by 98% of its members.
IUF and Sodexo sign international agreement on preventing sexual harassment in the workplace 10-07-2017
The IUF has signed an international agreement with the French-based catering and services provider Sodexo on measures to prevent sexual harassment at the workplace. The IUF-Sodexo Joint Commitment, based on a shared recognition that sexual harassment is a human rights violation and that women working in the services are exposed to high levels of risk, sets out a policy and procedures for ensuring zero tolerance.
Spain: Unions challenge fake 'service providers' impoverishing hotel workers 10-07-2017
'Multi-service providers' have prospered under Spain's 2012 austerity-driven labour market 'reforms' in hotels and the wider service sector. Employees are dismissed and then re-employed by the service company, still performing their previous job but at a fraction of their previous wage. Under this scheme, 120,000 hotel housekeepers in Spain have lost 40% of their pay since 2012.
New York City fast-food workers win scheduling rights 08-06-2017
The mayor of New York has signed a package of bills benefitting some 65,000 fast food workers, the key component of which is a requirement that fast food restaurants schedule their workers at least two weeks in advance or pay extra for shift changes.
New Zealand McDonald's workers gain new collective agreement 08-06-2017
Members of the IUF-affiliated Unite Union in New Zealand have overwhelmingly endorsed the agreement reached by the bargaining group and McDonald's. The agreement covers all McDonald's restaurants in New Zealand, including those franchised, and the improvements apply only to Unite members.
Philippines: strike action looms as rights abuses continue at luxury Manila Peninsula Hotel 24-05-2017
The IUF-affiliated Peninsula Employees Union has filed for industrial action at the upscale hotel in response to management's aggressive attacks on working conditions and basic workplace rights. Management's refusal to negotiate a new collective bargaining agreement in good faith has provoked the threat of a major industrial dispute, compounding tensions arising from ongoing harassment and disciplinary action against union leaders. CLICK HERE TO SEND A PROTEST MESSAGE TO THE HOTEL.
Swedish research shows how hotel housekeepers suffer from strain injuries 16-05-2017
Out of 50 groups of female workers, hotel housekeepers are at the top of the list as regard the speed of upper arm movement, the greatest amount of bending forward of the back and the greatest strain on the lower arm.
Fast-food giants in Germany refuse to pay workers a living wage 12-05-2017
Since last October, German fast-food workers have been in a conflict with employers over fair pay and a living wage. In collective bargaining with the German food workers union NGG, the companies have offered a wage which is considerably below what the German government calculates as the minimum needed to build for a decent retirement. CLICK HERE TO SEND A MESSAGE to the employers who refuse to pay a living wage!
Australian union survey reveals full measure of sexual harassment and employer complacence in the hospitality sector 02-05-2017
The results of a nationwide survey of hundreds of hospitality workers carried out by the IUF-affiliated United Voice in Australia show that 89% of the survey respondents report being sexually harassed at work, with 19% reporting sexual assaults.
Fast food workers on strike for a living wage in New Zealand 24-04-2017
Unite Union members at KFC, Starbucks, Carls Jr and Pizza Hut went on nationwide strike on April 22 to launch their campaign for a living wage. Workers voted overwhelmingly to take strike action against Restaurant Brands, the company which manages the four brands' New Zealand operations, after negotiations for a new contract broke down over the company's refusal to raise wages.
Strike averted as Swedish hotels return to the bargaining table for new national agreement 19-04-2017
The Swedish Hotel and Restaurant Workers' Union HRF signed a new 3-year national agreement for the sector on April 18 which meets their key bargaining demands less than 12 hours before a national strike was scheduled to begin.
Swedish hotel workers prepare for national strike 10-04-2017
The IUF-affiliated hotel and restaurant workers' union Hotell- och Restaurangfacket (HRF) has given notice for a national strike targeting 19 hotels in 6 cities across the country beginning April 19, 2017. The strikes involve all hotel staff and a ban on new hiring and the use of temporary workers.
Italy: tourism workers strike in defense of social benefits and job security 03-04-2017
Italian tourism workers, including workers in the catering, fast food and restaurant sectors held a one-day national strike on March 31 to highlight their demand for a renewal of the sectoral collective agreement and their rejection of employer demands for reduced social benefits and employment protection.
AccorHotels: French government study reveals high risk of discriminatory hiring practices 27-03-2017
The results of a survey of selected companies released in December 2016 highlighted the risk of discrimination against applicants with North African-sounding names. The companies were then asked to produce plans to address discrimination during recruitment. To date, two of the forty surveyed companies have not established a sufficient action plan. One of these companies is the transnational hotel chain AccorHotels.
India: Taj Hotel workers secure wages, job security for 2 year renovation closure 21-03-2017
The union at the Taj Connemara resort in Tamil Nadu, which is affiliated to the Hotel Employees Federation of India (HEFOI), succeeded in negotiating a job security agreement for the duration of the temporary closure of the resort for renovation.
UTHGRA Argentina housekeeper survey confirms global scope of workplace-related injury and illness 13-03-2017
The IUF-affiliated UTHGRA has completed a survey of hotel housekeepers' health in Argentina, Brazil, Spain and three Asian countries (Cambodia, Philippines and Indonesia). The results confirm that current work arrangements are injurious to workers' physical and psychological health, and highlight the urgent need to redesign the workplace.
A new tool for tourism workers: ILO Guidelines on Decent Work and Socially Responsible Tourism 08-03-2017
Tourism is widely cited as a growth driver for developing countries, a source of job creation and a pathway to the labour market for young workers. What is always unsaid is that too often workers in the industry are denied the basic human rights to freedom of association and collective bargaining.
Fast food Indonesia: struggle for rights and recognition continues at Champ Resto 03-03-2017
On March 1 the IUF-affiliated FSPM held a protest action at the grand opening of two new Champ Resto outlets in Surabaya, with FSPM members from cities across Java turning out to show their determination to continue the fight for reinstatement of unfairly dismissed workers and for the medical insurance workers are illegally denied.
UNITE HERE U.S. and Canada in the IUF Hotel Housekeepers Global Week of Action 28-02-2017
UNITE HERE members held actions in Chicago, San Francisco, Hawaii, Seattle, Boston, San Diego, Vancouver, Toronto and Northern Illinois to demand safer working conditions and dignity for housekeepers within the framework of the IUF Global Week of Action.
Nordic Hotel and Restaurant Unions demand #FairHousekeeping 17-02-2017
The Nordic Union-HRCT and its member unions are committed to fighting for #FairHousekeeping for all hotel housekeepers in the Nordic countries. The Swedish Hotel and Restaurant Union and 3F Private Service Hotels and Restauration in Denmark are putting special emphasis on improved working conditions for housekeepers in the negotiations for new collective agreements with their employer associations which are now under way.
Philippines: luxury Peninsula hotel still victimizing union leaders for participating in IUF Global Housekeeper Campaign 02-02-2017
Union leaders at the 5-star Peninsula Manila hotel, owned by the luxury Peninsula Hotels group, are still facing harsh retaliation by hotel management for their involvement in the IUF's Global Houskeepers Campaign and for effectively representing their members at the hotel. CLICK HERE TO SEND A PROTEST MESSAGE TO THE HOTEL!
Dignity for hotel housekeepers? 30-01-2017
The hotel- and restaurant worker´s trade union (HRF) in Sweden sent out a survey to hundreds of employees in hotel housekeeping about their working environment. The result is very alarming.
Champ Resto fast food workers in Indonesia keep up their struggle for justice 27-01-2017
With the support of the IUF-affiliated FSPM, workers unfairly dismissed from Indonesia's Champ Resto fast food chain last year continue their fight for reinstatement and for the medical insurance workers are illegally denied.
Sheraton Brussels: workers thrown on the scrapheap while hotel gets renovated 20-01-2017
Two hundred workers at the Sheraton Brussels hotel in Belgium are paying the price of a conflict between the owner, the UK-based property group International Real Estate Ltd, and Starwood, recently bought by Marriott, who managed the establishment. When the owner and management couldn't agree on who should pay for renovation and asbestos removal Sheraton management simply walked away, leaving the workers jobless when bankruptcy was declared.
Seattle hotel workers win enhanced protection against sexual harassment and injuries at the workplace 20-01-2017
Voters in the US city of Seattle overwhelmingly approved a ballot measure on November 8 which gives hotel workers important new protection against sexual harassment and injuries on the job.
IUF West African affiliates step up housekeeper initiatives 18-01-2017
IUF affiliates in French-speaking West Africa expanded their work with housekeepers in connection with the third annual global week of action as part of their commitment to combating the vulnerability, abuse, unsafe working conditions and exploitation by unscrupulous and hostile employers facing many workers.
Pakistan: arrested Quetta Serena Hotel unionists back at work, their struggle continues! 03-01-2017
The sixty-three members and officers of the IUF-affiliated Quetta Serena Hotel Union who were arrested on November 30 for peacefully gathering in front of the hotel after union members were denied entry are now back at work. Management has not pressed charges nor followed through with disciplinary proceedings, and the provincial High Court has overturned an earlier labour court decision instigated by the hotel management banning union activity at the hotel.
Rio Tinto contracts Sodexo to roll out 'smart' infrastructure in West Australia 09-12-2016
Company pride in the innovative use of smart technology has also brought a sudden realization that the intention to 'capture individual insights and metrics on equipment and people movement, customer satisfaction, even retail spending' is perceived as intrusive and a serious invasion of privacy.
Sexual harassment rampant in the service sector 09-12-2016
Affiliate surveys in North America and the Nordic countries and other information gathering has revealed alarming rates of sexual harassment in the hotel, restaurant, catering and tourism sectors.
Pakistan: protest mass arrest of union members at Quetta Serena Hotel! 02-12-2016
Sixty-three members and officers of the IUF-affiliated Quetta Serena Hotel Union were arrested on November 30 for peacefully gathering in front of the hotel after union members were denied entry and prevented from performing their jobs. CLICK HERE TO SEND A MESSAGE TO THE HOTEL MANAGEMENT!
Hotel housekeepers stand up around the world for rights, recognition and safe work in Global Action Week 18-11-2016
Hotel housekeepers and their unions in 34 countries and over 50 cities around the world held a variety of actions to highlight their fight for rights, recognition and better working conditions during the IUF's 3rd Hotel Housekeepers Global Week of Action from October 31 to November 6.
Workers at Seoul luxury Sejong Hotel continue the fight to defend their independent union 10-11-2016
Members of the independent, democratic trade union at the Sejong Hotel in Seoul continue their weekly protest actions to defend their union. Since 2011, management at the luxury 5 star hotel has used new laws allowing multiple unions in the workplace to sponsor a pro-management group and undermine the Sejong Hotel Labor Union, which is a member of the IUF-affiliated KFSU.