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Guide: Zero tolerance for sexual harassment at Sodexo

Hotel, restaurant, catering, tourism News

Workers strike at Spanish luxury hotel over outsourcing and precarious jobs 17-08-2018

HotelBeLiveThe housekeepers and valets of the upscale Hotel Be Live Experience in Lanzarote, in Spain's Canary Islands, are on unlimited strike against outsourcing and precarious jobs. Workers are required to clean up to 26 rooms per shift in addition to cleaning other areas, compelling them to work up to 10 hours a day without stopping to eat to complete their assignments.

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No rights for workers at Marriott's Bali paradise 13-08-2018

1124Global hotel giant Marriott's 5-star W hotel in Bali-Seminyak, Indonesia promises guests a "stay in paradise". But there's trouble in paradise for workers at the hotel who attempt to exercise their basic rights. CLICK HERE TO SEND A MESSAGE TO MARRIOTT


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Marriott workers in Italy win a new CBA 08-08-2018

IUF-affiliated Filcams Cgil, Fisascat Cisl and Uiltucs have renewed the CBA for nine Marriott hotels in Italy, involving some 3.000 workers.


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Swiss union investigation into housekeeping in Marriott Zürich hotels reveals exploitative, dangerous and unsanitary conditions 19-07-2018

An investigation by IUF affiliate Unia into housekeeping in Marriott-branded hotels in Zürich - one of the world's most expensive cities - shows the brutal consequences of cut-throat outsourcing: extreme speed-up and exploitation of a vulnerable workforce resulting in dangerously unsanitary conditions for workers and guests and multiple violations of the regional collective agreement for the cleaning sector which sets minimum legal working conditions.

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New Zealand Court of Appeal confirms protection of agency workers' rights 17-07-2018

IUF New Zealand affiliate E tū has welcomed the NZ Court of Appeal's rejection of an application by LSG Skychefs to appeal a lower Court decision which asserted that hundreds of agency workers working in the company's airline catering operation were in fact employees of the company.

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Thailand: KFC Yum! Brands defies ruling ordering company to reinstate fast food union president 12-07-2018

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Despite a ruling by the tripartite National Labour Relations Committee on April 4, ordering Yum! Brands Thailand to reinstate a national leader of the country's first fast food workers' union, Apantree Charoensak, on the same terms and conditions as she had before her unfair dismissal, the company continues to deny her access to the workplace, refuses to issue an employee ID card, and is withholding her benefits such as bonus pay.

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Argentina: Good Practices Manual for the HRCT sector 06-07-2018

UTHGRAlogoAfter several months of discussions between the IUF affiliated UTHGRA, the private sector and the government, a Good Practices Manual on work in hotels and restaurants has been approved and published. UTHGRA's investigations and work in support of the IUF Global Housekeepers Campaign was the stimulus and the basis for the development of the manual.


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Marriott workers around the world demand global measures to combat sexual harassment 28-06-2018

PhilippinesMarriott2On June 27, IUF members at Marriott hotels around the world demonstrated in support of the union call for concrete action by the world's largest hotel group to protect workers from the endemic sexual harassment which afflicts hospitality workers.


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Spanish hospitality workers on 3-day march to Malaga to demand a collective agreement 04-06-2018

Malaga2Over one thousand tourism workers, led by the IUF's Spanish affiliates CC.OO Servicios and FeSMC-UGT, marched the more than 60 kilometers from Marbella to Malaga May 22-25 in support of their demand for a new collective agreement.

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Pay revolt continues with third round of strikes at UK TGI Friday's 01-06-2018

Workers at private equity owned 'casual dining' chain TGI Friday's in the UK launched a third round of 24-hour strikes on June 1 backed by the IUF affiliate Unite, following their strikes on May 18 and May 25.

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Marriott workers from around the world demand action to combat sexual harassment 30-05-2018

http://www.iuf.org/w/sites/default/files/Marriott1.jpgUnion members from Marriott hotels in Africa, Asia and the Pacific, Europe and the Americas came together in Geneva on May 29 to voice their demand for global action by the world's largest hotel group to protect workers from the endemic sexual harassment which plagues the industry.

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UK TGI Friday's workers strike for fair pay 23-05-2018

TGIFweb%20logoWorkers at two UK restaurants of the US franchise chain TGI Friday's struck for 24 hours on May 18 after being given two days' notice that they would be stripped of 40% of their income from tips - a loss of up to GBP 250 per month. Workers at two other TGI Friday's locations have voted 100% in favor of possible strike action on June 25, with other locations set to follow. CLICK HERE to send a message to CEO Karen Forrester, telling the company you support the workers' demands and urging talks with Unite.



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Germany: Standing ovation for dismissed Deliveroo shop stewards as DGB Congress pledges solidarity and support for rights in the platform economy 18-05-2018

deliveroodgb2Two young workers dismissed from their jobs after fighting to form a works council at the food delivery platform Deliveroo received standing ovations on May 16 at the 2018 Congress of the German Trade Union Confederation (DGB) in Berlin.

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"Room quotas kill!",says GHC team in the Philippines on International Workers' Memorial Day 2018 02-05-2018

PhilippinesMotorcade3

On the event of International Memorial Day for Dead & Injured Workers, April 28, 2018 the Global Housekeeping Campaign (GHC) team in the Philippines held a motorcade through key areas in Ortigas, Makati and Manila where major hotels are concentrated to raise awareness of the effects of room  quotas on the health of hotel housekeepers. 


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Hotel workers in Hong Kong take action on International Workers' Memorial Day 02-05-2018

HKCTUConrad2

On April 27, the day before International Workers' Memorial Day, the IUF-affiliated Catering and Hotel Industries Employees' General Union (CHIEGU) and HKCTU held an action in front of the Hilton Conrad Hong Kong Hotel to commemorate a housekeeping worker who died at work in October 2017 as a result of excessive working hours.


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Germany: union support for food delivery workers fighting for rights in the 'platform economy' 09-04-2018

Deliveroo1The German Food and Allied Workers (NGG) are giving strong support to bicycle couriers fighting for their rights at the food delivery 'platforms' Foodora and Deliveroo, who together employ over 4,000 workers in dozens of cities. A day of national action against exploitation, precarious work and union-busting at Deliveroo is planned for April 13.
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Philippines: RESPECT calls for wider application of government order making thousands of fast food workers permanent 08-04-2018

The Respect Fast Food Workers' Alliance (RESPECT) won an important partial victory in their long-running campaign for fast food workers' rights to secure jobs when the Department of Labor and Employment (DOLE) on April 3 ordered Jollibee to convert 6,400 casual workers to direct, permanent employment.

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USA: ClubMed workers win a new collective agreement 04-04-2018

After 12 unionized housekeepers were replaced by contract workers at the Florida resort last October, North American affiliate the Teamsters fought back and finally reached an agreement with the ClubMed Sandpiper Bay, USA, on March 22, that sets a new standard for use of contract employees for the French company.
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Now it's official: six-year union drive wins workplace health standard for hotel housekeepers 15-03-2018

HousekeeperpainOn March 9, the state of California officially approved the first ergonomic standard in the United States written specifically to protect hotel housekeepers, capping a 6-year initiative by UNITE HERE.

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Italian affiliates to implement IUF/Sodexo joint commitment to prevent sexual harassment 09-03-2018

Filcams-CGIL, Fisascat-CISL and UILTuCS have negotiated with Sodexo Italian management for the implementation of the zero tolerance for sexual harassment joint commitment signed by the Sodexo CEO and the IUF General Secretary in June 2017.
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Outsourced Holiday Inn workers in France end their strike with important gains 12-02-2018

nonalasoustraitanceRoom cleaners and other outsourced workers at the Holiday Inn in Clichy, France ended their 111-day strike on February 8 by signing an agreement with the hotel's subcontractor Héméra which brings important gains.

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A new national agreement for Italian tourism workers to maintain social benefit and job security 12-02-2018

On February 9, IUF affiliates Filcams Cgil, Fisascat Cisl and Uiltucs Uil signed the new national agreement for over one million employees of fast food, catering, bar and restaurant sectors.

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Fast food workers in Thailand win first collective bargaining agreements 29-01-2018

KFCCBA2

Fast food workers at one of the largest, nation-wide KFC franchises in Thailand have won their first collective bargaining agreements. 


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Union push brings new safety standard for hotel housekeepers in California 23-01-2018

CalOSHAThe California government agency responsible for workplace health and safety unanimously adopted on January 18 a specific set of standards intended to reduce the occupational injuries affecting hotel housekeepers, capping a 6-year drive by the IUF-affiliated UNITE HERE.

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International support for outsourced workers on strike at Holiday Inn France 22-01-2018

soustraitanceThe workers who clean the rooms, wash the dishes and perform other outsourced low wage tasks at the 4-star Holiday Inn in Clichy, France have been on strike since October 19 last year. On January 20, they brought their struggle to Geneva and the parent company Intercontinental.

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Housekeeper denounces brutal conditions in the hotel sector at EU Social Summit 21-12-2017

Carmen Casín, Spanish hotel housekeeper and member of the IUF-affiliated FeSMC-UGT's hotel section, used his position as panelist at the recent EU Social Summit in Gothenburg, Sweden to expose the brutal reality of work in the Spanish and European hospitality industry.
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Thailand - women's groups in solidarity with dismissed fast food union leader 20-12-2017

KFCThailand2On December 19, 2017 women representatives from 50 organizations in Thailand issued a public statement of collective solidarity with dismissed fast food union leader Apantree Charoensak and submitted it to the management of Yum! Thailand in Bangkok.
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Union gains at Radisson Hotel in Nepal 05-12-2017

The IUF-affiliated Nepal Independent Hotel Workers' Union (NIHWU) has won significant gains for hotel workers through dedicated work over many years, and has now more than doubled its membership at Carlson Rezidor's Radisson Hotel Kathmandu.
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New Zealand Employment Court rules LSG Sky Chefs is the real employer of agency workers 30-11-2017

The New Zealand Employment Court has issued a major decision in a case brought by the IUF-affiliated E Tu on behalf of two agency workers who were employed at airline catering giant LSG Sky Chefs. The union requested the Court declare that they were employees, not fictitious 'independent contractors', and that the real employer was LSG Sky Chefs.  The Court agreed.

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Argentina's Tourism, Hotel and Restaurant Union demands an end to psychological violence against at work 24-11-2017

The IUF-affiliated UTHGRA organizing tourism, hotel and restaurant workers in Argentina is highlighting the need to combat psychological violence at the workplace - sexualized bullying, harassment, mobbing - as part of their activity around the International Day for the Elimination of Violence Against Women.

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IUF, ITF working together to defend rights and lift standards in airline catering 24-11-2017

The IUF and the International Transport Workers Federation (ITF) jointly convened an international trade union meeting in Baltimore, USA November 15-16 on organizing to raise standards in airline catering.




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Unions mobilizing against sexual harassment in hotels and restaurants: We are not on the menu/Hands off pants on 23-11-2017

notonthemenuIUF members around the world are taking action to combat the rampant sexual harassment to which workers are subjected in the hotel, restaurant and catering industries.


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New national agreement brings gains for hotel workers in Israel 22-11-2017

A new 4-year agreement between the national center the Histadrut, representatives for the sector and the Israel Hotel Association brings important gains for some 40,000 workers in the country's important tourism industry.
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Affiliates affirm commitment to Housekeeping Campaign during 4th Global Week of Action 24-10-2017

KFSU_Korea_GWA_2017_0Housekeepers and their unions have demonstrated once again their determination to win improved working conditions through the 4th Global Week of Action held from October 9-15.
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World Tourism Day 2017 - Philippines hotel workers call for an end to room quotas 02-10-2017

Banner_protect_housekeepers_health_0To mark World Tourism Day 2017, IUF-affiliated NUWHRAIN held protest actions to call for an end to room quotas because they impose excessive workloads on hotel housekeepers and place quantity over quality. In the Philippines hotels routinely fix a minimum quota of 12 rooms for housekeepers to clean per shift.

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Campaign wins reinstatement for dismissed union leader at Manila Peninsula Hotel 20-09-2017

JennyMarcos2Jenny Marcos, a leader of the Peninsula Employees Union at the Manila Peninsula Hotel in the Philippines, has been reinstated at her job with full back pay and is back at work after being terminated in 2016 for union activities in support of the IUF's Global Housekeeping Campaign.
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Make my workplace safe: our key demands for better working conditions 19-09-2017

Global-Week-of-Action-9-15October2017-ENThe Global Housekeepers Campaign is organizing to ensure that hotel housekeepers have safe and decent working conditions.
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First-ever strikes at UK McDonald's on International Fast Food Workers' Day 05-09-2017

BFAWUsmallMcDonald's workers at two restaurants in Southeast London, UK, walked off the job in support of their demands on September 4, IUF International Fast Food Workers' Day - the first ever strike by UK McDonald's workers. Organized by the IUF-affiliated Bakers, Food and Allied Workers Union (BFAWU), McDonald's workers are demanding GBP 10 (USD 13) hourly wage, an end to zero-hour contracts and union rights and recognition.

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US: Cafeteria workers unionize at Facebook 11-08-2017

Nearly 60 cafeteria workers who work for Flagship Facility Services won union representation at Facebook's Seattle campus. The workers will be members of the IUF affiliate UNITE HERE Local 8.
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Workers to vote for better wages, job security and respect at Radisson Hotel Kathmandu 07-08-2017

NIHWU6On August 18, 350 workers at Carlson Rezidor's Radisson Hotel Kathmandu in Nepal will vote for union representation in collective bargaining.


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Italy: young worker refused job as waiter: 'You're black.' 04-08-2017

Paolo, a 29-year old experienced waiter from Milan who was born in Brazil, responded to an ad for summer work and applied for a seasonal job at a hotel in Cervia, on the Italian Adriatic coast.  An agreement was reached by phone. But on June 18 Paolo sent the hotel a copy of his ID card needed to formalize employment. He received back a text message saying: "I'm sorry Paolo, I can't hire you. You're black. People here wouldn't understand."
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Malaysia: Shangri-La workers win 13-year fight to restore collective bargaining rights 04-08-2017

Members of the IUF-affiliated National Union of Hotel, Bar and Restaurant Workers Peninsular Malaysia (NUHBRW) at Shangri-La's Rasa Sayang Resort and Spa have won back their collective agreement and restored collective bargaining rights after a 13-year fight.


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After long fight, national agreement brings gains for fast food workers in Germany 27-07-2017

The German Food and Allied Workers Union (NGG) has signed a national agreement with the fast food employers' association following months of nation-wide strikes and national and local protest actions in response to the employers' refusal to pay a living wage.

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Hotel workers win back service charge, defend wage rights in Malaysia 25-07-2017

GrandMilleniumprotestdetailWhen the government introduced a new minimum wage law in 2012, the hotel employers' association reacted by attempting to withdraw the distribution of service charge to workers and instead use service charge revenue to meet the new minimum wage requirements.
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Now recognized, Arbeit Workers' Union starts negotiations with McDonald's Korea 18-07-2017

On ALBAApril 11, 2017 McDonald's Korea announced the recognition of IUF affiliate Arbeit Workers' Union as the collective bargaining representative for McDonald's workers. The union formally established a McDonald's chapter in November 2016.
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ME Meliá London: joint Unite, management presentation builds on international recognition 17-07-2017

Joint presentations to workers at the ME Meliá London Hotel on July 10 by management and the IUF affiliate Unite introduced employees to the union and its activities. The meetings were the practical outcome of an agreement reached in April between Unite and Meliá, facilitated by the IUF with the participation of the Spanish unions CC.OO and UGT.
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Gains in new collective agreement for fast food workers in New Zealand 13-07-2017

Unitelogo_1The IUF-affiliated Unite Union has reached agreement with Restaurant Brands, the company which manages KFC, Starbucks, Carls Jr and Pizza Hut, on a new two-year collective agreement which has been approved by 98% of its members.
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IUF and Sodexo sign international agreement on preventing sexual harassment in the workplace 10-07-2017

The IUF has signed an international agreement with the French-based catering and services provider Sodexo on measures to prevent sexual harassment at the workplace. The IUF-Sodexo Joint Commitment, based on a shared recognition that sexual harassment is a human rights violation and that women working in the services are exposed to high levels of risk, sets out a policy and procedures for ensuring zero tolerance. 

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Spain: Unions challenge fake 'service providers' impoverishing hotel workers 10-07-2017

'Multi-service providers'  have prospered under Spain's 2012 austerity-driven labour market 'reforms' in hotels and the wider service sector. Employees are dismissed and then re-employed by the service company, still performing their previous job but at a fraction of their previous wage. Under this scheme, 120,000 hotel housekeepers in Spain have lost 40% of their pay since 2012.


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New York City fast-food workers win scheduling rights 08-06-2017

The mayor of New York has signed a package of bills benefitting some 65,000 fast food workers, the key component of which is a requirement that fast food restaurants schedule their workers at least two weeks in advance or pay extra for shift changes.
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