The IUF HRCT Trade Group represents workers in the Hotel, Restaurant, Catering and Tourism sectors.

While small and medium enterprises employ most of the workforce in these sectors, much of the IUF’s work focuses on coordinating activity and campaigning on rights abuses in international hotel chains, giant fast food companies and global catering companies. Companies such as Marriott, Accor, Melia, Hilton, McDonald’s, Burger King, Sodexo, Compass, LSG Sky Chefs and Gate Gourmet lead market trends, shape the employment practices, determine whether labour standards will be upheld and have the most impact on working conditions and the livelihoods of workers and their families.

The IUF fights to uphold and defend workers’ right to join a union free from interference  and the right to enter into collective bargaining to set the terms and conditions of employment. The fight for gender equality and a workplace free from harassment including sexual harassment and discrimination of any kind, also lie at the core of our work in these sectors.

Low wages and exploitative working conditions result from a relentless cost cutting environment. Customer concerns about the environment have given rise to fake ‘green programmes’ in hotels. These are normally disguised attempts to reduce costs at the expense of housekeepers’ working hours and wages. Confronting the climate crisis with policies for change which make a real difference will be a component of our work in the future.

The IUF HRCT Trade Group has clear goals: decent working conditions and healthy workplaces free from discrimination and harassment.

IUF work in tourism also involves promoting standards through institutional institutions such as the International Labour Organisation (ILO) and the United Nations World Tourism Organisation (UNWTO).

IUF Contact

Massimo Frattini

International Officer: Hotel, Restaurant, Catering and Tourism

E: [email protected]

Hotel Housekeepers Campaign

Marriott Campaign

Just Tourism

Identify and choose hotels and restaurants that respect workers’ rights
and value good service as much as you do!

View >

Key Developments

World Tourism Day 2020: Build Back Better


On World Tourism Day (WTD), September 27, 2020, the IUF is calling on employers, governments and UN agencies to “Build...

IUF Safe Return to Work during COVID-19 Demands: Catering


In this IUF guide on safe work during the pandemic, catering workers and their unions are provided with measures which...

IUF Safe Return to Work during COVID-19 Demands: HRCT


Millions of workers in the HRCT sector are suffering from the consequences of the COVID-19 pandemic. Crucial to the rebuilding...

Myanmar: Under cover of COVID, management at Bagan Hotel River View launches new attack on trade union rights


Management of the Bagan Hotel River View in central Myanmar's famous Bagan Archeological Zone is again attacking basic trade union...

Marriott’s Moxy UK workers win through unions’ coordinated pressure


Thanks to coordinated union struggle, workers at UK Moxy hotels, one of the many Marriott brands, will benefit from the...